Privacy Policies and Information

This Old Grout
recognizes that respecting user privacy over the Internet is of
utmost importance. This privacy statement is designed to provide
information about the privacy and data collection practices for
the site:
. The Site is operated

This Old Grout Manufacturing, Inc.

If you have questions or concerns regarding this
statement, you should first contact our site coordinator at

or by postal mail to:

This Old Grout Manufacturing, Inc.

2225 W. Pecos Rd. #12

Chandler, Az.


Identifying Information.
In general, you can visit the Site without telling us who you
are or providing any information about yourself. In some areas
of the Site, we ask you to provide information that will enable
us to process an order, offer services that require
registration, assist you with technical support issues or to
follow up with you. Generally,

This Old Grout
requests identifying information when you:

  1. Register on any of our web sites.

  2. Place an order.
  3. Provide feedback to an online
    survey or tell us about an idea or suggestion.
  4. Participate in a rebate
    program, contest, or other promotional offer.
  5. Request a

  6. Request information or files
    from technical support or customer service.

In these instances,
This Old Grout will ask for your name, address,
e-mail address, phone number and other appropriate information
needed to provide you with these services. In all instances, if
you receive a newsletter or other mailing from us, you will
always be able to “unsubscribe” to these mailings at any time.


This Old Grout Will Do With Your

If you choose to give us personal information for any of the
purposes above, this information is retained by
This Old Grout and will only be used by
This Old Grout to support your customer
relationship with us. We will not add you to a mailing list, or
newsletter without your registration for this service. We will
only contact you if further information is required from you to
complete a service.

What Others May Do With Your

This Old Grout does not share, rent, or sell
any personally identifying information provided through our Site
(such as your name or email address) to any outside organization
for use in its marketing or solicitations. From time to time
This Old Grout may use agents or contractors
who will have access to your personal information to perform
services for
This Old Grout (such as

, however,
they are required by us to keep the information confidential and
may not use it for any purpose other than to carry out the
services for This Old Grout
. In addition,

This Old Grout

may also share aggregate information about its
customers and its web site visitors to advertisers, business
partners, and other third parties. For example, we might share
that our users are x percent PCs users and y percent Macintosh
users. None of this information, however, will contain personal,
identifying information about our users.

When purchasing products through
the our web site, the order form will also ask you to provide a
daytime telephone number. However, the telephone number is only
used to quickly resolve questions relative to an order, such as
to clarify customer email addresses that are inactive, or
entered incorrectly.

Third Party Links.
does provide links to other sites. Other Internet sites and
services have separate privacy and data collection practices.
Once you leave,
This Old Grout

cannot control, and has no
responsibility for, the privacy policies or data collection
activities at another site.

At times, we will use a feature on your web browser to send your
computer a “cookie”. We do not use cookies to retrieve any
personal information from your computer. We only use cookies to
learn ways to enhance our Sites, and to give you better, more
personalized service while in our web site. You can reset your
browser to refuse all cookies or indicate when a cookie is sent.
However, some functions of the Sites will not function if you
refuse cookies. These areas of our web site will have
information posted about cookies, and when a cookie will be
uploaded to your computer.

Changes to this Policy.
This Old Grout may from time to time revise its
privacy policy. You should therefore periodically visit this
page, so you are aware of any such revisions. We will not,
however, use your existing information in a manner not
previously disclosed. You will be advised and have the
opportunity to opt out of any new use of your information.

Contacting Us.
If you have any questions about our privacy policy and/or the
practices of our web site, you can write to:

This Old
Grout Manufacturing, Inc.

2225 W. Pecos Rd. #12

Chandler, Az.


We know customers are concerned about credit card security.
We use a secure on-line processor and
one of the worlds largest funds transfer agencies –

If you choose to use a


account, your personal credit card information will not
be given to

This Old Grout